The Website at www.deluxe-transfers.com (“Deluxe Transfers”) is operated by Deluxe Transfers SARL, a company limited by guarantee which is registered in France under number 804994259 with a registered address at Chamonix Mont-Blanc (“we” or “us”). Deluxe Transfers SARL will be what’s known as the ‘controller’ of the personal data you provide to us.
Data that We Collect
We only collect basic personal data about you which does not include any special types of information or location-based information. This does however include the following information when you send an e-mail to us, purchase from us or contact us through the Website: your name, e-mail address, postal address, telephone number, how you heard about us and the particular details of your enquiry. We use this information to respond to your enquiry/purchase of a service, to send you information about us or the Website and if you have any queries.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and Website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Interest-Based Online Advertising and Google Analytics
We use Google Analytics a 3rd party audience data such as age, gender, and interests to better understand the behaviour of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. This uses cookies to analyse user activity in order to improve the Website. We store analytics data for 4 years.
We also use Google Analytics for remarketing,
You can opt-out of this by using the following tool provided by Google – https://tools.google.com/dlpage/gaoptout/ or http://www.google.com/settings/ads
Why do we need your data
We need to know your basic personal data in order to provide you with the service you purchased in line with this overall contract. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
What we do with your data
No 3rd parties have access to your personal data unless the law allows them to do so. Any payment information is held by Stripe our payment provider. We do not store any payment information.
What are your rights?
If at any point you believe the information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we handled your personal data, you can contact us to have the matter investigated. Email info@deluxe-transfers.com
Changes
Any material changes to the way in which we use your data will be described in future versions of this privacy policy. Each time you enter the Website, you agree that the privacy policy current at that time shall apply to all information that we hold about you.
Consent
By using the Website, you consent to our use of your information as set out in this Privacy Policy and agree to be bound by the terms of this Policy.
